Integration
LiveYour inbox becomes a lead engine.
Lead2Book connects to Gmail with OAuth and captures every enquiry as it lands. Customer replies join the same conversation, and every outgoing reply is approved by you.
How an email flows through the system
The whole way from incoming email to booked job – with you as the checkpoint.
- 1
Connect with OAuth
You sign in with Google and grant explicit access. No passwords are stored with us.
- 2
Email is captured
New messages are picked up automatically and stored durably before anything else happens – no email can be lost.
- 3
Classification
The system separates real enquiries from newsletters and noise, and creates a lead with contact and conversation.
- 4
Thread continuity
If the customer replies in the same thread, the reply connects to the right lead – it never becomes a new, orphaned enquiry.
- 5
Draft and approval
AI writes the reply draft. You edit or approve – nothing is sent without you.
- 6
Sending in the same thread
Approved replies are sent from your Gmail, in the customer's existing thread.
- 7
Follow-up
The system schedules follow-up and drafts reminders when the customer goes quiet.
Data, permissions and control
- Permissions (OAuth scopes)
- Read incoming email and send email on your behalf. Sending is used exclusively for replies you have approved.
- Data brought in
- Sender, subject and message content for enquiries – structured as contact, conversation and lead.
- Automated
- Capture, classification, thread linking and draft writing.
- Always requires you
- All outgoing email. Approval is architecture, not a setting.
- Knowledge over time
- Conversation history makes drafts better – the system remembers the context of the thread.
- Disconnecting
- Access can be revoked at any time from your Google account.
From email to understood enquiry
This is what it looks like when an email has become a structured lead with a draft ready.
Lead2Book – Inbox
- New enquiry
Kari · kari@gmail.com
“Need a quote for full front PPF – Tesla Model Y”
- Agent
Understood: Paint protection film
Price request · model year missing
- Agent
Reply drafted
“Hi Kari! Thanks for reaching out. For full front on a Model Y …”
- You
Waiting for your approval
One click. Nothing is sent without you.
- Booked
Inspection booked
Thursday 09:00 · on the calendar
Connect Gmail in the pilot.
You see your own enquiries become leads the same day – without changing your email address or habits.